Question 1

What is Mihro?

Accepted Answer

Mihro is a digital platform for residential complexes. It connects residents and administration in one app, helping with announcements, service statuses, maintenance requests, complaints, parking notifications, documents, facilities, and resident communication.

Question 2

Who is Mihro for?

Accepted Answer

Mihro is designed for residential complexes, property management companies, building administrations, and real estate developers who want to provide a more modern resident experience.

Question 3

What can residents do in Mihro?

Accepted Answer

Residents can receive announcements, check service statuses, submit maintenance requests or complaints, receive parking notifications, view documents, book facilities, and communicate with administration.

Question 4

What can administration manage?

Accepted Answer

Administration can manage residents, apartments, buildings, announcements, emergency alerts, service statuses, requests, complaints, parking issues, facilities, documents, and notifications from one dashboard.

Question 5

How does the parking notification feature work?

Accepted Answer

If a car blocks another resident or causes an issue, the resident can enter the car plate number in Mihro. If the plate is registered, the owner can receive a notification without exposing private contact details.

Question 6

Can we start with only selected modules?

Accepted Answer

Yes. A complex can start with core modules such as announcements, service statuses, requests, and parking notifications. More modules can be activated later.

Question 7

Is Mihro secure?

Accepted Answer

Mihro is built with role-based access, data separation between complexes, protected admin areas, rate limiting, and secure backend controls. Residents and admins only access data that belongs to their own complex.

Question 8

Can Mihro support multiple complexes?

Accepted Answer

Yes. Mihro is designed as a multi-complex platform. Each complex has its own separated data, users, modules, and administration access.

Question 9

How does pricing work?

Accepted Answer

Mihro can be included as part of the monthly resident service fee. For example, the platform cost can be around $2.99 per apartment/month, while management can include it in a broader monthly service package depending on the business model.

Question 10

What is the next step?

Accepted Answer

The next step is a short demo. After that, we can define the pilot scope, modules, number of apartments, onboarding process, and pricing.

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